Lana (“we,” “our,” or “the Company”) respects and protects your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when visiting our website https://aoliao.org/.
1. Information We Collect
When you visit our website or use our services, we may collect the following types of personal information:
- Personal Identification Information: Such as your name, email address, phone number, and mailing address.
- Payment Information: Such as credit or debit card numbers and expiration dates (collected only during purchases).
- Website Usage Information: Such as IP addresses, browser type, visit dates, and page view data.
- Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and provide personalized services.
2. How We Use Your Information
The information we collect is primarily used for the following purposes:
- To provide and manage our products and services.
- To process your purchases and payments.
- To send order updates and other account-related notifications.
- To improve our services and website user experience.
- To respond to your inquiries and provide customer support.
- To ensure website security and conduct website analytics.
3. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technologies (such as SSL) to ensure the secure transmission of sensitive data.
4. Sharing Your Information
We commit to not selling, renting, or otherwise sharing your personal information with third parties without your consent. However, in the following circumstances, we may share your information with third parties:
- Service Providers: We may share information with external companies (e.g., payment processors, logistics companies, IT support) to help us provide services.
- Legal Compliance: We may disclose your personal information when required by law or in response to government requests.
- Business Transfers: In the event of a company sale, merger, or reorganization, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and deliver targeted advertisements. You can disable cookies through your browser settings, but note that disabling cookies may affect certain website functionalities.
6. Data Retention
We retain your personal information as long as necessary for business purposes and legal compliance. Information will be securely deleted or anonymized when no longer needed.
7. Your Rights
Under the General Data Protection Regulation (GDPR) and the UK Data Protection Act, you have the following rights:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Rectification: You can request corrections to inaccurate or incomplete personal information.
- Right to Erasure: You can request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You can request that we limit the processing of your personal information.
- Right to Data Portability: You can request the transfer of your personal information to another service provider.
- Right to Object: You can object to the processing of your personal information based on legitimate interests.
If you wish to exercise these rights, please contact us (see contact details below).
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.
9. Third-Party Websites
This Privacy Policy applies only to our website. Our site may contain links to third-party websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting such sites.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Lana
Riverside Building, County Hall
London SE1 7PB